Heather is a retired Canadian Forces Health Services Officer with over 35 years of leadership and health care administration experience both within and outside of the Canadian Forces. She was a clinical pharmacist since 1979 most recently working for Island Health (Vancouver Island) in acute care and LTC sectors. Along with being on the Board for the Centre of Excellence, Heather has experience in not-for-profit sector, including her current role as the BCS Board Chair. She has extensive experience in quality improvement including 10 years as an Accreditation Canada surveyor. Heather has a proven ability to establish strategic organization plans and objectives, especially with governmental bodies using her experience working with federal government organizations such as VAC and PWGSC.